View Issue Details
|ID||Project||Category||View Status||Date Submitted||Last Update|
|0002226||1 - Backlog||Bug||public||2017-08-22 10:43||2018-02-21 08:25|
|Summary||0002226: FT-991 - DM-780 Crash when changing radio modes|
Customer reports that changing mode in V220.127.116.110, using Radio Pane in DM-780 from USB to DATA U, the DM-780 crashes with an MFC Error. Did a remote with the customer and verified the problem. Attempted to recreate the DM-780 folder in the HRDLLC but still had same issue. Deleted the DM-780 registry key in Current User\Software\Amateur Radio\ registry key and re-ran DM-780. Still had MFC crash when changing mode from USB to DATA U.
All modes change properly from within the Rig Control panel. Only issue is when attempting to change modes from the Radio Panel in DM-780.
|Tags||No tags attached.|
||A minidump would help significantly, as I have no access to this radio model|
Other user. same radio .
There are more at the Forums https://forums.ham-radio-deluxe.com/forum/hrd-6-x-peer-support-forums/hrd-6-2-digital-master/43616-crash-hrd-digital-master
DigitalMaster_20171003_050130.zip (12,460,848 bytes)
||New report: Ticket #349688|
Ticket #491653 is reporting very same issue as indicated in this bug ticket. I have received a mini-dump file which I have placed in Google Drive\HRD Software\Dumps\BR0002226_DigitalMaster_20180209_024033.mdmp
Hope this gives some insight into what is going on with these FT-991 radios and DM
I made a Dupe per accident...
Mantis ID 0002320
|2017-08-22 10:43||KB3NPH||New Issue|
|2017-08-22 10:56||K7ZCZ||Assigned To||=> KB3NPH|
|2017-08-22 10:56||K7ZCZ||Status||new => feedback|
|2017-08-22 10:56||K7ZCZ||Note Added: 0004072|
|2017-10-03 04:18||PD9FER||File Added: DigitalMaster_20171003_050130.zip|
|2017-10-03 04:18||PD9FER||Note Added: 0004270|
|2018-01-14 04:52||PD9FER||Note Added: 0004304|
|2018-02-09 07:57||KB3NPH||Note Added: 0004309|
|2018-02-21 08:25||PD9FER||Note Added: 0004313|